Litigation Support Services

Litigation today is increasingly complex. Cases take longer, involve more people, require more information and demand faster access to information. Controlling costs while staying responsive to clients, the court, and opposing counsel, is a constant challenge. How can you manage the litigation life cycle to be effective and efficient *

From litigation support to information management tools to electronic and print document management services, our comprehensive and integrated suite of services and advanced technology adapts to your needs throughout the litigation process. Outsourcing routine activities in the litigation life cycle is a proven method for increasing internal efficiencies and reducing cost.

Outsource2experts can provide comprehensive litigation management solutions that are both efficient and cost effective to meet the needs of lawyers undertaking litigation in all jurisdictions.
Outsource2experts provides full-service support to attorneys, paralegals and end users involved in litigation or legal disputes of any nature.

The litigation life cycle is demanding. From filing the initial complaint to completing the trial, legal teams are inundated with details and repetitive tasks that can deplete operational efficiency as cases stretch from months to years. Outsource2experts provide a single source for electronic data discovery, out-of-court depositions, high-volume digital document reproduction and delivery, and in-trial presentation solutions for presentations across the United States and United Kingdom.

Currently, legal services off-shoring from India generates $61 million in revenues; this is expected to grow nearly 10 times to reach $605 million by 2010 and cross $I billion by 2015.
Apart from the lure of huge cost savings, the Indian legal off-shoring growth is being driven primarily by the availability of law graduates in a country where the legal system is similar to those in major English speaking countries like the US and UK.
More recently, however, pressure on law firms to reduce costs has led to the outsourcing of paralegal tasks and the emergence of what is now known as Legal Process Outsourcing (LPO) as accepted practice. The range of legal processes that have been effectively outsourced by large law firms in the US and UK include legal transcription, database creation and maintenance, scanning and indexing evidence, document coding, document review and annotation, document processing and management, creation of forms and precedents, document drafting, legal research and patent drafting. The majority of outsourced work is in the areas of complex litigation, mergers and acquisitions, insolvency, patents and compliance.
Legal Outsourcing jobs to India by 2015

India has huge potential in legal outsourcing, with the number of jobs in the field increasing to 79,000 by 2015, a study by an American research firm has said.

The study estimated that jobs in the field which was poised to increase dramatically from about $80 million annually to approximately $4 billion would grow to 29,000 in 2008, 35,000 by 2010, and 79,000 by 2015. At present the number of jobs in legal outsourcing in India stood less than 12,000, it said. Outsourcing would reduce costs for US customers as the rates for Indian legal workers were about 10 to 20 per cent of their American counterparts. It said more than 200,000 Indians graduate from law schools each year, five times more than in the US.

"Indian outsourcing offers the following economic advantages: a significant wage differential with Indian firms report paying legal researchers around $12,000 per year. There are also savings in perks, overhead, and working conditions," the study said adding time zone differences allowed for overnight and 24X7 operations.

Our Service Offering in Legal BPO –
Legal Translation
Legal Transcription
Legal Coding
Deposition Summaries
Court Reporting
Document Management
Electronic Evidence Discovery
Paralegal Services
Optical Character Recognition (OCR) Services
Data Entry Service
Legal Translation

Legal translation is the translation of texts within the field of law. As law is a culture-dependent subject field, legal translation is not a simple task. Outsource2experts understand the importance of accurate legal documentation. Accurate translation of legal documents, the translation of international contracts and agreements, foreign law, court documentation and government regulations depend on comprehensive knowledge of the legal terminology.

All our legal translators are professionally qualified linguists. Our highly specialized legal translators work with legal documents and are qualified in legal areas such as contract law, employment law or any other discipline you require. Outsource2experts legal translators have the experience to format legal translation documents in the appropriate format for internal use, court, or submission to international government organizations. Outsource2experts provide legal translation services in over 100 language combinations and can be certified for acceptance by any courts.

Our legal translation expertise covers variety of documents pertaining to but is not limited to:
* International Law
* Family Law
* Antitrust and Trade Regulations
* Immigration Law
* Consumer Protection
* Intellectual Property
* Employer & Employee Rights
* Business Issues
* Bankruptcy Matters
* Medical Malpractice

Legal Document Types - Summons and complaints, judicial proceedings, articles of incorporation, power of attorney, evidentiary documents, contracts, leases, patents, legal correspondence, licenses, expert reports, litigation documents etc.
All legal translations are proofread independently prior to delivery which guarantees quality. Transcripts are legally certified and notarized for court presentation

Outsource2experts provide you with a suite of legal translation services that you can trust and rely on. With our Translations, litigation attorneys, patent attorneys, tax attorneys, government attorneys, immigration attorneys, and general law attorneys enjoy the benefits of fast and accurate translations at the most competitive rates and fastest turnaround times in the industry.

Legal Transcription

In any legal practice, whether it's a large or small firm, there is quite a bit of overhead required in document preparation. Regardless of practice area, law firms must code, prepare, and index a variety of documents. Similar to the medical profession, the well-being of an individual could be affected by the documents.

Today litigation is an important facet of business, enhancing the need for quality legal transcription. Furthermore, a variety of factors – rising costs, lack of qualified personnel, and an increasing view of legal services as fungible – complicate the practice of law. Outsource2experts have the capacity to handle all kinds of legal transcription, be it depositions, court reporting, or legal conferences and meetings. Thus, our clients can focus on providing their customers with sound legal counsel. Our legal solutions allow law firms to devote their full attention to providing legal counsel and developing client relationships. Our solutions are exceedingly accurate and perform with incredible reliability. Our solutions save time and money, and are delivered with first class customer service.

Although it might seem tempting for law firms to cut their costs in the area of legal dictation, the use of an efficient legal transcription service will save money in the long run. As long as documents are accurate and timely, a firm can actually save time with a legal transcription service.
The main users of legal transcription services are attorneys and law firms, public defender and prosecutor offices, corporate legal departments, insurance companies, financial institutions, real estate and title agencies, and state and federal government agencies.
The Legal and confidential information dictated by practicing attorneys, arbitrators, officials, etc., transcribed by our experienced and trained legal transcriptionists in legal terminology. Outsource2experts combine our knowledge of the legal community and transcription expertise to give you the best product available: a clean transcript with a quick turnaround time.

Virtually everything that takes place in the civil and criminal court systems requires hard copy
documentation. The information is either dictated or recorded in the courtroom or at deposition hearings, as well as in law offices in less official settings. It may include testimony, pleadings, interrogatories (questions and answers), reviews of administrative hearings and the like. Generally, the information is recorded either onto tape or onto digital voice processing systems. It includes the process of transferring information from recorded dictation to hard documentation.

Outsource2experts offers cost effective Legal Transcription Services based on the exact needs of the customer. At Outsource2experts, the objective of every transcription revolves around accuracy, fast turnaround and quality reporting.

Outsource2experts provides legal transcription services to Solicitors firms and attorneys. Outsource2experts transcription services include transcribing letters, reports, and different types of correspondence that a Solicitors firm handles in a day. Additionally, Outsource2experts provides transcription on depositions and hearings of cases. Our legal transcriptionists have experience in providing accurate transcripts for the legal, medical, environmental, construction, human resource and academic areas. We have specialized in producing quality output of expert witness, hearings, conferences, and focus groups.

Many Federal and State Court systems have made the move to digitally recording all proceedings held in their courts. This includes trials, hearings, depositions and arraignments. Specific formats for each jurisdiction are studied and strictly adhered to. Custom information data sheets are created to ensure the accuracy and completeness of proper names of courts, judges, attorneys, parties and witnesses. Delivery schedules for all work is communicated and followed to provide timely delivery of transcripts for appeals as well as trials.

Whether you are a freelance court reporter or national law firm, outsourcing enables businesses to redirect their resources toward activities that promote growth and productivity. We can help you maximize profitability, simplify the work-flow process and decrease the administrative time and cost associated with transcript and document creation. We enable businesses and individuals to spend more time on the core of their business.

Outsource2experts works with lawyers in all fields-litigation, corporate, real estate, housing, family law, bankruptcy. Whether you need a brief, contract, deposition, or court proceeding transcribed or typed, we have the expertise to deliver an accurate and properly formatted document. We follow the specifications of each court -- federal, state, and local -- and each attorney's special requirements.

Outsource2experts transcriptionists are trained and qualified in the entire range of legal branches, which includes:
• Court Proceedings
• Licensing Appeals
• Presentations
• Seminars and Conferences
• Depositions, hearings and Judgments
• Evidence/Legal argument
• Interviews
• Mediations/Arbitrations
• Settlement Negotiations
• Witness Testimony
• Expert Consultations

Phone in Dictation

For legal professionals who dictate, we provides secure, toll-free phone in dictation and automatic upload of digital files. We take your dictation and convert it into your letters, notes and memos, freeing you up to concentrate on serving your clients.
Our legal transcriptionists provide faster turnaround time while maintaining greater than 99% accuracy (the best in the industry). Furthermore, our innovative structure enables us to deliver quality transcription service at a significantly lower price than our competitors.
Data security and informational accuracy are of the utmost importance in today’s business world. Designing and deploying a secure, accurate, and user-friendly management system requires a high level of expertise. We use 128-bit encryption and secure data transfer channels to ensure that your sensitive information is protected.

Legal Coding

Our extensive experience in legal document coding protocols allows us to work with you to develop your own critical objective fields and data. Our detailed methodologies are the cornerstone of our processes and procedures and they provide you with a fail-safe guarantee as to how we manage your important materials. We have been able to ensure that our operators maximize throughput ensuring fast turnaround times for coding. Our coding practices are designed to ensure the highest levels of accuracy and consistency with your coded data.

Document Coding or Indexing

The process of cataloging or indexing documents so as to be easily retrieved, sorted, reviewed, or prioritized. High quality coding protocols are built on a framework of effective design, standardized conventions, highly trained coders, appropriate technology and multiple levels of quality control.

Locating a key fact in a matter of seconds from volumes of documents requires an expertly coded litigation database. To guarantee accuracy and expedite database assembly, Outsource2experts can capture date, file type and limited issues at scan time for an extensive data set that contains all key facts. Our comprehensive coding service includes:

• Data Capture
• Determination of Physical or Logical Document Breaks
• Optical Character Recognition
• Bibliographic Coding
• In-Text Coding

Data Capture -Ever increasing case loads require efficiency be maximized at every level. At Outsource2experts, we can save valuable time by capturing data during the imaging process. Simultaneously, this data can be objectively coded for delivery into a fielded database. Depending on your instruction, we then enhance the database by performing additional bibliographic and in-text coding.

Determination of Physical or Logical Document- Multi-page documents residing in electronic form can easily become problematic if not properly organized. Outsource2experts unitizes these document types within your document population according to the search parameters you specify. Throughout the coding process, Outsource2experts staff uses strict rules to assign document boundaries in order to perform logical document unitization. If a large number of batched document types exists such as a set of manuals, we will set document boundaries per your instruction for the most efficient use of these documents within your database.

Optical Character Recognition -In order to search the text within imaged files, it is necessary to convert these files into readable text. Outsource2experts uses optical character recognition (OCR) to convert this imaged text into computer readable ASCII text. This important step enables you to search all of your documents for key words or phrases, giving you a more efficient and powerful litigation database. Our experienced Outsource2experts team takes the steps necessary during the imaging process to obtain the best possible capture of the original document in order to later conduct a successful OCR conversion.

Bibliographic Coding - Locating important facts about a document’s origin can be time consuming and frustrating. Outsource2experts uses bibliographic coding techniques to help expedite your sort and review process. We capture the creation date, author, recipients, document type, document title, signature and organization of origin. Based on your needs, fields can be added or deleted. We can also customize your database with codes that apply specifically to your case.

In-Text Coding -Finding multiple references of a name or organization within your document population can help you build a more effective case. At Outsource2experts, we use in-text coding to extrapolate this data for rapid sourcing of every reference. Names of individuals and organizations along with other key words or phrases within the body of each document are coded based on your instruction.

Many times data and names are found in various formats (i.e. John Smith, Mr. Smith or John A. Smith) within the same document population. At your discretion, Outsource2experts uses data and name normalization procedures to uniformly assign the same reference throughout the database. This process guarantees optimal database search capabilities with no reference overlooked.

Subjective Coding – Coding documents based on subjective interpretation, rather than the verbatim capture of words or terms. The subjects may be represented in shorthand “code” form to facilitate searching, sorting and reporting.
Outsource2experts has created databases for a variety of clients and projects.
• Pharmaceutical Litigation
• Patent Litigation
• Insurance Litigation
• Labor/Employment Litigation
• Criminal Investigations
• Environmental Litigation
• Construction Litigation
• Anti-Trust Litigation
• Contract Disputes
Deposition Summaries

Deposition summaries are the most valuable tools an attorney has in litigation. Outsource2experts has summarized transcripts for cases of all types, ranging from patent infringement and medical malpractice to construction defect and sexual harassment. Whether you are a solo practitioner, mid- to large size firm, or corporate legal department, Outsource2experts has the experience and resources necessary to undertake most challenging projects.

Our summaries contain a precise representation of all the facts of the testimony, presented in complete sentences, with topic headings and page/line references, in any of three accessible formats

• Chart Summary
• Page-by-Page
• Topic Summary

In addition, we can tailor our summaries to your specific requirements. Our consultants are trained to distill complex testimony into manageable material without compromising the tone of the deposition.
Outsource2experts offers deposition summaries in any of three standard formats. Our chart and page-by-page formats provide a continuous distillation of the transcript with intuitive topic headings corresponding to each successive page range. The topical format, in which testimony is organized into topical sections, indicates where any information pertaining to each main subject (or the subjects you specify) can be found.

Court Reporting

Compressed and Indexed Transcripts - A very popular court reporting service is the compressed and indexed transcript format. This service provides the transcript with several pages of deposition testimony on a single page, thereby reducing the size of transcripts clients need to store, handle, and carry around. An index of deposition and trial testimony is one that is generating a great deal of interest from trial attorneys. This time-saving service provides an index of all of the meaningful words contained within a transcript as a quick-and-ready reference to key testimony.

Document Management

Corporations, government agencies, and other organizations are increasingly faced with mountains of documents: old records, new records, paper files, electronically stored documents, reports, logs, and Email correspondence. The information in these documents needs to be preserved, organized, and easily accessible.

Today’s litigators must now manage case files that can include thousands of documents, even in medium-sized cases. The explosion of electronic communications — email — has increased the volume of documents exponentially.
Outsource2experts will arrange your document collections into a structured, secure database, which lets you organize, search, and manage large volumes of information quickly and efficiently. Outsource2experts offers innovative solutions to manage your mountains of documents in space-saving, cost-efficient, and resourceful ways.

In today's fast paced business environment where time is money, companies are more and more looking for ways to free up their employees time to accomplish necessary tasks critical to business functioning by outsourcing all tasks and services. Outsource2experts offer to businesses looking for data accuracy, quick turnaround time and affordability. Whether you are conducting market research, managing a large direct mail marketing program, or simply have boxes of paper documents you need to be converted into electronic format, our dedicated staff of professionals are prepared to get the job done! We use proven, cost-effective methods and approaches that give consistent and accurate results in all types of data entry projects.
If you are a law firm or corporate counsel office handling cases where large volumes of paper are involved, Outsource2experts can provide a comprehensive set of document processing and litigation support services to manage the process. With an experienced support staff and the latest systems, we can provide a complete outsourcing solution.

Services we offer:-
* Document Preparation
* Document Coding & Assembly, Unitization
* Document Scanning & Indexing
* Electronic or Manual Bates Numbering
* Image Stamping
* Full Text OCR
* Post Processing & Cleanup
* Electronic Data Discovery
* Database Management Services
* Custom Database Reporting
* Data Conversion
* PDF Conversion Services

Electronic Evidence Discovery

Today attorneys find themselves deluged with new volumes of discoverable information, all electronically created and stored. Beyond paper files pertinent to a case, now e-mail messages, computer files, spreadsheets, word processing documents and all attachments must be considered when preparing for a case. At times multiple hard drives must be retrieved and searched.
The majority of business information is stored as electronic document data. This electronic data is a critical source of evidence in litigation. Due to the volume of electronic information, the courts have recognized how critical electronic discovery is to successfully navigating through a case. From collecting and reviewing data through electronic document production, effective management of your electronic information is critical to any Firm’s success moving forward. Your goal is to win. Our goal is to help you to do just that.
The process of converting electronic documents (application files) and e-mail into a standard graphical file format (PDF or TIFF), for easy viewing or printing to paper, and extracting all of the text for full-text searching. The images and text data can then be imported into any of the standard litigation support software packages or repositories, for use in discovery.
How does it work *
• Client provides Outsource2experts with the electronic files.
• Outsource2experts extracts all text from the application files and e-mail, along with the ‘meta-data’ of each file, and creates a database load file.
Application Files: All files that are created by using a software program. These files contain the actual information formatted for that specific program. Examples include Excel® spreadsheets, Word® or WordPerfect® documents, and Adobe® PDF files.
Meta-data: The information associated with an application file’s data elements or attributes. Typically, this includes file name, creation date, user name, file location, etc.
Text Extraction: The process of removing all text from non-graphical application files or e-mail, for use in a full-text search database. E-mail text can be further segregated into fields, such as author, recipient, date, subject, etc.
E-mail: Software programs such as Outlook®, Outlook Express®, Lotus Notes®, cc:mail® and eudora®, store all e-mail in large ‘application files’. The e-mail can be converted to an image (PDF or TIFF format) or printed to paper. All of the text can be extracted and imported into a database with fields, such as author, recipient, cc, date, subject, body of e-mail, etc. All attachments are also converted and linked to the original e-mail.
• Identification of duplicates and other filtering processes can eliminate unwanted files.
• E-mail, application files and graphic files are converted into a single, easy to use image format, and branded with a production number or a confidential designation.
• The image files and database load file can be easily imported into any major litigation support software programs, such as Concordance® and Summation®. The images can be printed with slip-sheets between documents, with custom footer information, such as a production number or a confidential designation.
• The legal team can now review and/or produce the documents.
Effective capture of meta data, cataloguing and indexing of electronic documents (including emails), together with creation of numbered images, for importation into your litigation support system. Outsource2experts has developed strict methodology for the automatic capture of meta data. We recognize that every project is different, and that different documents allow different meta data to be captured automatically.
Upon receipt of the electronic documents, Outsource2experts will provide you with a comprehensive overview of the types of documents that are to be processed and liaise closely with you to ensure that the meta data that you receive is in accordance with your requirements.

Outsource2experts can extract metadata from common file types including:

• Email files (MS Outlook, Lotus Notes, Groupwize)
• Microsoft files (Word, Powerpoint, Visio, Project, Excel)
• WordPerfect
• Text files such as Rich Text Format and plain text
• HTML
• Image files such as GIF, TIFF, BMP, PDF, and JPEG
• Compressed files such as WinZip files can be extracted and these files can also be processed
Data output can be supplied in any format, including an MS Access multi-table format, and a "flat file" format.

In any discovery, the first step is to identify the documents that need to be collected in order to determine whether they are relevant to the issues at trial. Outsource2experts can assist with the forensic retrieval and analysis of electronic data, including password cracking.

Paralegal Services

Outsource2experts offers qualified and experienced staff to assist your practice with a variety of legal support services. The benefits of using Outsource2experts Paralegal Services is that we are available to take on short term, long term, per diem or per case projects with no commitments.
We offer a variety of legal support services including:
* Document Preparation -Complaints, Answers, Disclosure, Discovery, Stipulations, Orders, Motions, Subpoenas, Correspondence and more
* File Organization -Indexing, scanning and bates numbering
* Summaries-Medical Summaries, Deposition Summaries in easy to read format with clips taken from original records
* Transcription-Witness Interviews, Jailhouse Phone Calls and dictation
* Trial Preparation-Trial Notebooks, Jury Instructions, Trial Memorandum
* Legal Research-Statutes, Cases and Other Authorities for Motions & Appeals
Optical Character Recognition (OCR) Services
Optical Character Recognition is a service offered by Outsource2experts that converts scanned documents into standard text files. In order for you to search for information on imaged documents, information has to be converted to searchable text. One conversion process involves the use of an OCR program to read the image and convert the information to text. This important step enables you to search all of your documents for key words or phrases, giving you a more efficient and powerful litigation database.
The potential of OCR systems is enormous because they enable users to harness the power of computers to access printed documents. OCR is already being used widely in the legal profession, where searches that once required hours or days can now be accomplished in a few seconds.

Converting Images to Searchable Text

OCR involves the recognition and conversion of printed characters on an image (picture) to searchable ASCII text (similar to type in a word processing program). Recognition is impacted by the quality of the scanned page. Even on quality pages, OCR output may results only in 80% accuracy and will need to be edited. The OCR'd text files can be linked to the original image and provided to the client with links that provide a useful transition from text to image.
Full Text Clean-up with 99.9% Accuracy
Outsource2experts's staff of editors will clean up OCR'd text and run it through a QC process to verify data integrity. Edited documents will achieve 99.9% accuracy in database text retrieval.
Data Entry Services
Outsource2experts provides high quality, cost-effective data entry services ideally suited to high volume data applications such as: database and mailing list compilation, data extraction from the web, electronic publication, file conversion and many others.
Data entry from multiple sources, such as:
• Dictionaries, Manuals, Encyclopedia etc.
• Surveys
• Questionnaires
• Airway Bills
• Index cards
• Market Research Tabulations
• Guest/Customer comment cards
• Polling information
• Property tax records